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business process management e-books

We are pleased to announce the release of a series of e-books covering Business Process Management. The series comprises: The "Identifying, Documenting & Analysing Business Processes", "Generating & Selecting KPI Sets", "Implementation Guide for Service Level Agreements", "Selecting & Implementing Internal Controls", "Evaluating Capital Investment Proposals" and "Good Practice for Commercial Website Design" titles are now released. Other titles will be released progressively. For your convenience and security, we accept payment by PayPal.
Blue book cover
title: Generating & Selecting KPI Sets (the blue book)
author: Peter Hill
publisher: Modulus Pty. Ltd.
address: 1B Regent St, Brighton East, Victoria, Australia 3187
abstract: A practical guide to the generation and selection of good Key Performance Indicators for managing business processes, including a large selection of candidate KPIs for common processes.
The Kaplan and Norton "Balanced Scorecard" approach to generating KPIs is fully embraced.
Content includes Generation of KPIs, General Characteristics, Evaluation of KPIs, Selection of Sets, Rolling out a KPI System.
language: English
price: US $19.95
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Read a 5-page extract from this e-book

Plum book cover
title: Implementation Guide for Service Level Agreements (the plum book)
author: Peter Hill
publisher: Modulus Pty. Ltd.
address: 1B Regent St, Brighton East, Victoria, Australia 3187
abstract: A practical guide to the implementation of Service Level Agreements for managing business processes, including a fully detailed template to fast-track your own SLAs
Content includes Benefits of SLAs, What Services are Suitable for SLAs, Creating a SLA, SLAs and Recharges, Examples of Services Managed by SLAs and a detailed, 70-point SLA Template.
language: English
price: US $19.95
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Read a 5-page extract from this e-book

Teal book cover
title: Identifying, Documenting & Analysing Business Processes (the teal book)
author: Peter Hill
publisher: Modulus Pty. Ltd.
address: 1B Regent St, Brighton East, Victoria, Australia 3187
abstract: A practical guide to the identification, documentation & analysis of Business Processes from strategic to operational levels.
Content includes Identification of processes from Strategic to Operational Work Instructions level, process risk analysis and RACI analysis.
language: English
price: US $19.95
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Read a 5-page extract from this e-book

Red book cover
title: Selecting & Implementing Internal Controls (the red book)
author: Peter Hill
publisher: Modulus Pty. Ltd.
address: 1B Regent St, Brighton East, Victoria, Australia 3187
abstract: A practical guide to the selection and implementation of Internal Controls to ensure that business processes are conducted within established operational and ethical constraints.
Content includes integration of control activities to processes, red-flag attributes, auditing of controls and practical application of controls.
language: English
price: US $19.95
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Read a 5-page extract from this e-book

Coral book cover
title: Evaluation of Capital Projects (the coral book)
author: Peter Hill
publisher: Modulus Pty. Ltd.
address: 1B Regent St, Brighton East, Victoria, Australia 3187
abstract: A guide to the evaluation of capital investment proposals and the creation of capital budgets.
Content includes discussion of Discounted Cash Flow (DCF) methodology, uncertainty in estimation, scenario planning and classification of projects. Capital Investment Project Evaluation is critically important to long-term profitability.
language: English
price: US $19.95
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Read a 5-page extract from this e-book

Quad-pack cover
title: Quad-Pack
author: Peter Hill
publisher: Modulus Pty. Ltd.
address: 1B Regent St, Brighton East, Victoria, Australia 3187
abstract: Purchase the Teal Book, Plum Book, Blue Book and Red Book together for the discounted price of $69.90, a $9.90 saving.
You get "Identifying, Documenting & Analysing Business Processes" (the teal book), "Implementation Guide for Service Level Agreements" (the plum book), "Generating & Selecting KPI Sets" (the blue book) and "Selecting & Implementing Internal Controls" (the red book) together for the combined price of $69.90.
language: English
price: US $69.90

Saffron book cover
title: Good Practice for Commercial Website Design (the saffron book)
author: Peter Hill
publisher: Modulus Pty. Ltd.
address: 1B Regent St, Brighton East, Victoria, Australia 3187
abstract: A practical guide for business owners - how to specify your commercial website design to achieve your business goals.
Includes a specification template which can be easily adjusted to your new website or a website update. Illustrated by a fully-developed, standards-compliant site which demonstrates good practice.
language: English
price: US $29.95
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Read an 8-page extract from this e-book


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