telephone: +61 3 9553 8008

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title: Generating & Selecting KPI Sets
author: modulus: peter hill
synopsis: A practical guide to the generation and selection of good Key Performance Indicators for managing business processes, including a large selection of candidate KPIs for common processes.
The Kaplan and Norton "Balanced Scorecard" approach to generating KPIs is fully embraced.
Content includes Generation of KPIs, General Characteristics, Evaluation of KPIs, Selection of Sets, Rolling out a KPI System.
language: English
price: US $19.95

title: Good Practice for Commercial Web Design
author: modulus: peter hill
synopsis: A practical guide for business owners - how to specify your commercial website design to achieve your business goals.
Includes a specification template which can be easily adjusted to your new website or a website update. Illustrated by a fully-developed, standards-compliant site which demonstrates good practice.
language: English
price: US $19.95

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Telephone: +61 3 9553 8008

Mobile: +61 4 38 22 55 80

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